A nursing home Plan of Correction (PoC) explains how the facility will correct each cited deficiency and sustain the change. CMS describes five required elements. We outline those elements and the submission process; specific wording, a template or acceptance of the document cannot guarantee a survey outcome.
The five elements to address
- Correct the deficient practice for the people identified as affected. State the action and its completion status.
- Explain how you will identify others who could be affected by the same practice.
- Describe measures or systemic changes intended to prevent recurrence.
- Explain how you will monitor performance to check that the changes continue.
- Include dates for completing corrective action that are acceptable to the state survey agency.
Chapter 7, section 7317, is the current CMS reference. Except for past noncompliance, a PoC is required for deficiencies other than level A. Levels B and C can therefore require a PoC even though they do not take a facility out of substantial compliance.
Start the deadline from receipt
The ordinary submission deadline is 10 calendar days from receipt of the CMS-2567, not from the survey exit date. Record receipt, check the transmission instructions and assign the due date immediately. Begin urgent corrections when a problem is identified; the filing period is not permission to leave a hazard in place.
For ongoing Immediate Jeopardy, the removal process takes priority. CMS guidance permits deferring the full PoC while removal is verified. Follow the agency’s instructions for the specific IJ and any remaining noncompliance. A routine PoC schedule must not delay immediate protective action.
Make the response verifiable
We suggest writing one response per cited tag and checking it against every finding in the narrative. Name the responsible role, the records that support completed actions and the method for monitoring. Label proposed actions accurately; do not describe planned training or an unfinished audit as completed.
For example, a monitoring plan can identify what will be checked, who will check it, the sampling method, frequency and how a failed check reaches the responsible leader. Choose those details for the actual risk and workload. A sample schedule is not a CMS requirement or a substitute for clinical judgment.
Acceptance and verification are separate
A facility representative with management authority signs the PoC; CMS guidance says this should be the administrator but recognizes other responsible representatives. Keep the submitted version, receipt and any requested revisions. Acceptance does not establish substantial compliance: CMS or the state verifies the corrections through the applicable process.
There is no universal 30-to-45-day correction allowance or 45-to-60-day revisit appointment. Correct promptly, document the actual completion date and follow the enforcement notice. An IDR request does not suspend the PoC deadline or remedies.
Sources and applicability
We checked these sources on . This guide covers federal requirements for Medicare- and Medicaid-certified nursing homes. State licensing and assisted living requirements need a separate check. Use the current agency notice for your facility and involve the appropriate clinical or legal adviser for decisions.
- CMS survey and enforcement guidance — effective March 30, 2026 (opens in a new tab)
Chapter 7: PoCs (§7317), scope and severity (§7400), IDR/IIDR (§§7212–7213), IJ (§7308) and remedies (§7500 onward).
- CMS State Operations Manual, Appendix Q (opens in a new tab)
IJ identification, notification, removal and documentation, including the long-term care subpart.